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About Us


TMX Finance Family of Companies is the Company brand we use to adequately and efficiently manage all aspects of our business. We focus on recruiting the best and brightest professionals to compliment these efforts.

Mission

Our Company Mission is to provide financial products to people without access to traditional credit alternatives through our brands TitleMax, TitleBucks, and InstaLoan. The Companies offer these products at competitive rates.

Values

  • Excellence in service delivery
  • Integrity in all facets of operations
  • Respect for the customers, associates, and the company
  • Enthusiasm for personal and company success

Our Team

We strive to recruit world class talent. We encourage personal and professional development within our business. We foster a highly collaborative, team-oriented environment. We support our employees, our customers, and our communities.

The TMX Way

We offer simple products with clear customer disclosures. If we must repossess as a last resort, excess proceeds from the sale are returned to the customer. We support and follow federal, state, and local laws and regulations. The TMX Way is about respecting and helping our customers.

Company Structure And Name Usage

All official Company documents and communications should first and foremost address and refer to our Company as TMX Finance Family of Companies. After this has been clearly stated or announced, our Company may then be referred to as TMX. The main brands that exist under the TMX Finance Family of Companies umbrella are TitleMax, TitleBucks, and InstaLoan. Auxiliary brands whose inclusion should be carefully considered and run through Legal & Compliance when used include AutoCash, LoanSource, and Title Pro.

General Guidelines

  • When possible, always use brand-specific references and logos.
  • When referring to all lending operations, TMX Finance Family of Companies without AutoCash, Title Pro, or LoanSource should be used.
  • We should almost never use TMX Finance alone. And, we should very rarely use the TMX Finance Family of Companies with AutoCash as a listed company. If you think it should be used for a certain communication, reach out to Legal and Compliance for guidance.

Visual Identity


Logos

These branding guidelines will help you determine the best way to use our logo.

Please send all logo requests and any applied examples of the logo to creative@titlemax.com for approval prior to implementing or circulating along with specific details regarding its intended use so we may provide you with the correct file as efficiently as possible. If you have any questions about which logo to use, please contact us and we will be happy to offer guidance.

Standard

Usage: This should be the default logo used when ample space is available.

TMX Finance Family of Companies Logo
TMX Finance Family of Companies Logo Reverse

Horizontal

Usage: This should be the default logo used when the available space is more horizontal.

TMX Finance Family of Companies Horizontal Logo
TMX Finance Family of Companies Horizontal Logo Reverse

Abbreviated

Usage: This logo should only been used in tandem with the standard or horizontal versions of the logo.

TMX Finance Family of Companies Abbreviated Logo
TMX Finance Family of Companies Abbreviated Logo Reverse

Incorrect Use Of Our Logo

Do not edit, change, distort or embellish the logo in anyway.

Internal Logos

There are a few special initiatives throughout the Company which have their own internal logos.

These initiatives have undergone extensive strategic planning and our executive team has deemed them significant enough to have a unique logo meant for internal promotion only. All collateral and design should be managed by the marketing departments and must be approved by marketing, legal and compliance, as well as the executive team. Logos that have not gone through this process are unauthorized and therefore in conflict with these brand guidelines.

Approved Special Initiative Logos
TEAM
TMX Cares
Socially Driven

Brand Colors

Colors used within our logo, our website and marketing collateral.

Primary

PMS
2945C
CMYK
100/47/0/39
RGB
0/82/155
HEX
#00529b

Secondary

PMS
2766
CMYK
66/54/0/67
RGB
29/39/85
HEX
#1d2755

Tertiary

PMS
2975
CMYK
37/10/0/8
RGB
148/211/235
HEX
#94d3eb

Accent

PMS
185C
CMYK
0/89/81/7
RGB
238/27/46
HEX
#ee1b2e

Typefaces

Montserrat - Used in our printed Company documentation, communications, digital and print marketing, and throughout our website.

Visual Applications

Use the below guidelines as creative direction for applications of our visual identity.

Company Documents and Presentations

Projects of this nature must follow the brand guidelines very conservatively. All colors, typefaces, and visual elements must not deviate from the brand guidelines in any way.

Examples
  • HR/Recruiting/Training New Hire collateral, documents, presentations, and videos
    • Hiring checklists
    • Welcome to the team documents
    • User guides
    • Email signature guidelines
    • Employee referral policy
    • Company selling points
    • New Hire Welcome Banner Graphics
  • Orientation and Training presentations (Corporate and Field)
  • TMX Family of Companies PPT presentations
  • TMX Family of Companies Letterhead
Applications
Presentation
Company Flyer
Welcome Packet

Internal Campaigns and Communications

Projects of this nature must still stay within the brand guidelines, but some creative freedom may be suitable with Marketing’s approval.

Examples
  • Socially Driven campaigns
  • TMX Brand Ambassadors
  • Corporate Communications
    • TMX Cares
    • Company events (holidays, wellness, kickball, etc…)
    • Susan G Komen
    • Employee referral
    • Corporate job opportunities
  • Independent training modules or videos
  • TMX Referral Portal (RolePoint)
    • Social sharing contents
    • Top Superstars Communications
Applications
Brand Ambassador Communication
Corporate Job Opportunities
Corporate Communication

External Campaigns

Projects of this nature should be produced and managed by Marketing only, and must closely follow the brand guidelines with discretion for deviation dependent on campaign types, mediums, and strategies.

Examples
  • Web properties
  • Billboards
  • Digital ads
  • Social media graphics
  • Recruiting campaigns
    • Job Seeker campaign
    • Toolkit
    • Company Overview flyer
Applications
Social and Portal Graphics
Corporate Job Alert – Social Media
TMX Careers Website

Marketing


Language And Tone

The TMX Finance Family of Companies tone should always be professional, inclusive, transparent, and forward-thinking. The language we use should affirm our status as industry leaders and assure our customers, our constituents, and our communities that we are their partners and we are here to help them.

Tagline

"Helping people is our business."

Social Media

Our social media presence is managed at a corporate level to ensure consistency and compliancy; however, we need each TMX team member’s help in making the content and news we share via social media compelling, informative, and exciting. All ideas, events, and pictures you’d like shared on our social media channels should be sent to community@titlemax.com.

Company Approved Hashtags

  • #TMXSociallyDriven
  • #TMXCareers
  • #TMXCareerLove
  • #TMXFamily
  • #TitleMax
  • #TitleBucks
  • #InstaLoan

Email Signatures


To ensure consistency and a strong brand presence, we have developed a standard email signature format all corporate employee should follow.

Download Email Signature Instructions.